Coeval Support

Last updated: September 27, 2026

Questions, problems or ideas? Write to support@enliva.org — a person reads every message. The answers below cover the most common questions.

Where are my entries stored?

On your device. Nothing leaves it unless you turn on sync, and then only encrypted. See the privacy policy for details.

How do I sync my iPhone, iPad and the web?

On the first device, open Settings › Sync and tap Turn On Sync. A QR code appears.
On your iPad or another iPhone, open Settings › Sync › Join from Another Device and scan the code.
For the web, tap Add a Device › Copy Link on your phone and open the link on your computer.

Photos, videos and recordings sync too; you can switch that off in Settings › Sync.

How do I move to a new phone?

Either join the new phone to sync (above), or make a full backup in Settings › Your Data › Back Up Everything, save the ZIP file to Files or iCloud Drive, and restore it on the new phone with Restore from Backup. Restoring only adds what is missing.

How do workouts from Apple Health work?

Turn on Settings › Workout › Workouts from Apple Health and choose how far back to import — from now on is the quietest choice. Workouts with a route show a small map; others take one line. You can hide all workouts from your timeline without deleting them.

How do I delete my data?

Delete entries one by one in the app, or erase the synced copy in Settings › Sync › Turn Off Sync › Turn Off and Erase the Synced Copy. Deleting the app removes what is stored on that device.

I lost all my devices. Can you recover my entries?

Only if you still have a full backup file or the sync link. Your key never reaches us, so we cannot decrypt or restore synced data — that is what keeps it private.